Average response time: under 4 hours

How can we help?

Browse the FAQ below, or reach out directly — we're real people who actually use Sittly.

Email Response

Under 4 hours

Live Chat

Mon–Fri, 9am–6pm ET

Satisfaction Rate

98% resolved

Resources

Find answers fast

Step-by-step guides for every feature in Sittly.

Watch walkthroughs of setup, bookings, and billing.

Connect with other sitters using Sittly.

FAQ

Our support team responds within 4 hours on business days. We're real pet sitter advocates — not bots.